Welcome to Harris County MUD 168
Welcome to Harris County Municipal Utility District No. 168 (the “District”).
The Board of Directors is proud to serve its residents. The goals of the Board include:
- Continue to provide the highest quality of water supply and wastewater treatment service;
- Provide reliable service and customer support;
- Maintain the integrity of the District water and sewer plants and facilities;
- Provide and maintain recreational amenities; and
- Be fiscally responsible in order to ensure the financial stability and growth of the District.
What is a Municipal Utility District?
A Municipal Utility District (“MUD”) is a local governmental entity organized for the purpose of providing safe drinking water and sanitary sewer service to the areas within its boundaries. Additionally, a MUD can exercise other typical governmental powers, including drainage relief within its boundaries, the levy and collection of ad valorem taxes, issuing bonds with voter authorization, charge for authorized services, adopt and enforce rules and regulations to accomplish the purposes for which the MUD was created, develop and maintain certain public improvements such as parks and jogging trails, provide solid waste management services, and provide police protection services. While the powers of a MUD may seem very broad, MUDs are one of the most highly regulated and controlled governmental entities in the State of Texas. The powers of a MUD are limited to those expressly provided for by statute and the Texas Constitution and there is significant oversight provided by the Texas Commission on Environmental Quality (the “TCEQ”).
Latest News
Chloramine Conversion FAQs
Harris County MUD 168 is changing the disinfectant used in your drinking water from chlorine to chloramine beginning December 1, 2025. This change has come about due to a change in our source water. The NHCRWA will be providing us with surface water. This change is intended to benefit our customers by reducing the levels of disinfection byproducts (DBPs) in the system, while still providing protection from waterborne diseases. A majority of public water systems in Texas that rely on surface water for their potable water supplies use chloramine disinfectant. Public water systems like the City of Houston, City of Austin and Dallas Water Utilities have been using chloramine disinfection for several decades.
However, the change to chloramine can potentially impact people that rely on dialysis machines. Chloramine, like chlorine, must be removed from the water prior to being used in the dialysis machines. A condition known as hemolytic anemia can occur if the disinfectant is not completely removed from the water that is used for the dialysate. Consequently, the pretreatment scheme used for the dialysis machines must include some means, such as a charcoal filter, for removing the chloramine prior to December 1, 2025. Medical facilities should also determine if additional precautions are required for other medical equipment. Dialysis patients should contact their medical facilities for guidance on modifications needed to their dialysis machines and procedures.
Chloramine, like chlorine, must also be removed from the water before it is added to aquariums or fish ponds, including fish and lobster tanks in restaurants and stores. The ammonia used to form chloramines is toxic to fish and other aquatic life as it enters the bloodstream directly through the gills. If you have a fish tank, please make sure that the water conditioning chemicals or filters that you are using are designed for use in water that has been treated with chloramine. You may need to change the type of filter that you use for the fish tank. Leaving water to sit is not a reliable method for removing chloramine from the water.
For questions concerning this change, please contact the Inframark Customer Service team for HC MUD #168 at: (832) 467-1599, CustomerService@Inframark.com, Mon-Fri 8:00 AM-5:00 PM.
Thank you
What is chloramine?
Chloramine is a disinfectant used in drinking water to remove bacteria and viruses. It consists of chlorine and ammonia.
2. Why is Harris County Municipal Utility District No. 168 converting from free chlorine to chloramine?
Since HC MUD 168 lies within the North Harris County Regional Water Authority (NHCRWA), we are mandated by the State Legislature to accept and use surface water from the NHCRWA when it is offered. By using chloraminated surface water, we will help reduce the ground subsidence caused by water pumped from water wells in Galveston and Harris Counties.
3. When will the conversion occur?
The conversion will take place on December 1st, and it will take four to five days for the entire water system to change to chloramine disinfection.
4. Is chloraminated water safe?
Yes, water is safe for people and animals to: drink, cook with, bathe in, water the garden, and for all other general uses.
5. What types of special precautions should kidney dialysis patients take?
Kidney dialysis patients should contact their physician or local kidney dialysis center for guidance on modifications to dialysis machines and procedures.
6. Should I take any precautions with an aquarium?
Chloramine can be removed from water with inexpensive water system carbon filters. These products are readily available at most pet supply stores.
7. Will pool owners need to treat chloraminated water differently?
As with free chlorine water, pool owners will need to maintain the same chlorine residual as before to prevent algae and bacterial growth. Pool supply stores can provide pool owners with more information.
8. Are there other Texas cities that use chloramines?
Yes, Houston, Austin, Dallas, and Fort-Worth have been using chloramines as part of their water treatment process for decades.
9. Where can I get more information?
If you have any questions, contact the Inframark Customer Service team at:
(832) 467-1599
CustomerService@Inframark.com
Mon-Fri 8:00 AM – 5:00PM
Auto Pay Update
ATTENTION AUTO-PAY CUSTOMERS
Due to a recent billing system update, your monthly auto-draft payment may have been disrupted if you have not re-registered.
To continue automatic monthly payments, you MUST re-register your account.
Click on the “Pay Your Water Bill Online” link to begin.
You will need the security code found in the upper-right corner of your water bill.
If you need assistance, please call us at 832-467-1599 -we’re happy to help!
Hurricane Season Waste Guidelines
🌪️ Hurricane Season is Here – Stay Safe & Follow Waste Guidelines
As we enter peak hurricane season, your safety is our top priority. Please review the following waste collection guidelines to help us serve you efficiently after a storm:
🗑️ First Week After the Storm
- Priority Collection: We focus on removing perishable waste (e.g., spoiled food) due to power outages.
- Regular Trash Pickup: Resumes as conditions allow.
- Lawn Waste: Temporarily suspended during the emergency phase.
🌿 After the Emergency Phase
- Grass Clippings: Use clear or brown paper bags (recommended, not required).
- Household Trash: Use white bags (recommended, not required).
- Important: Keep all bags separate from storm debris. (recommended to be in black bags)
🌳 What Counts as Storm Debris?
Storm debris includes materials from hurricanes, floods, or windstorms, such as:
- Fallen trees, branches, and leaves
- Damaged fences, roofing, or water-damaged household items
🚧 How to Prepare Storm Debris
- Place storm debris at the curb, separate from regular trash.
- Refer to the diagram (see picture) for proper placement.
⚠️ Important Reminders
- Storm debris and construction/remodeling waste are not included in standard trash service.
- For full details, visit: www.best-trash.com
Thank you for your cooperation. Stay safe and prepared this hurricane season!
Smart Meters
Harris County Municipal Utility District No. 168 recently completed an initiative to convert the District to smart meters, partnering with Environmental Development Partners (EDP) to bring these devices to the District. Smart meters and related technologies are great tools for water conservation, and greatly improve our water system’s operational efficiency.
The District’s goals are lowering water loss due to leaks, visibility of water usage trends, and immediate reporting and handling of problems that may arise.
Residents can sign up for the “EyeOnWater” web service to monitor water usage as well as receive alerts of potential leaks.
Residents are urged to view provided information and instructional videos by going to:
For sign-up questions you may contact the District’s Operator, EDP, at (832) 467-1599, M-F 8AM-5PM
No Current Updates
There are currently no District updates. Check back for the latest news of what’s going on within the District.